BSI offers Organizational Behavior Management (OBM) which is centered on assessing and changing the work environment in order to improve employee performance and workplace culture.
BSI works in various industries (e.g., healthcare, human services, education, government, nonprofits, manufacturing, financial services, and retail) to achieve meaningful and sustainable behavioral change and improve business outcomes.

BSI facilitates change initiatives, improve and develop processes and systems, close gaps in employee performance, retain and develop staff, and support business growth. Organizational results often include reduced accidents and injuries, improved employee retention, improved client satisfaction and retention, and increased clientele base. Other benefits are cultural integration after mergers and acquisitions, improved quality standards, and increased revenue and profits.